INART After-Sales Service: Unboxing Video MUST be provided For any INART QC-related return, exchange, or refund request! Please follow the instructions below: “An unboxing video is required as proof for after sales service. The unboxing video must be one continuous shot without cuts or edits, and must include the shipping label. The unboxing video must be made when the box is unopened and sealed.” Without an unboxing video that meets these requirements, we cannot accept returns, exchanges, or refunds for INART QC issues.