ABOUT PRE-ORDER

Pre-Order to reserve popular items at reasonable prices

Upon receipt of your deposit, we reserve the pre-order item(s) for you. Most of the time when any popular items are newly released, the market prices often become so high. And it is often difficult to get them fast elsewhere at their original prices. So pre-order is a good way to reserve popular items at reasonable prices.

 

Pre-order from the First / Second Batch

Some Hong Kong Toy Brands release their products a lot earlier in Hong Kong than in other countries. Customers who choose the First Batch Pre-order from our store will be guaranteed having your items shipped within 3 working days after the product is newly released. For customers who do not mind waiting longer and choose the Second Batch Pre-order, the shipment will often be 3 months later than the First Batch release.

 

Payment for Pre-Order

Our customers could choose to pay a 20% or 50% deposit of the amount. You will be notified to pay the remaining balance when the item is released and ready to be shipped and your order will be shipped within 3 working days only after we receive your full payment (i.e. deposit + remaining balance). You could pay the remaining balance within 30 days after you are notified that the pre-ordered product is released and ready to be shipped. You could also upgrade shipping to Expedited shipping, namely EMS speedpost (either when you pre-order and pay a deposit, or when you are notified to pay the remaining balance). If you are unable to complete the remaining balance within 30 days after you are notified, the pre-order will be canceled and we will refund you and reserve the right to forfeit part of your deposit as an administration expense. We will fully refund deposits to customers if the manufacturer officially announces certain product is canceled. We are not responsible for any delay from its manufacturer. When products are available, we will ship them as soon as possible.